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30 Day Trial And Product Warranty Details
Free Trial Period and One Of The Best Warranties Offered

30 Day Trial

30 Day Trial Period: Every item we sell will give you complete satisfaction or you may return it for a full refund (less shipping). You must call and obtain a return authorization number. The equipment must be returned within 30 days of delivery to purchaser.

Standard CVP Products Warranty Information

One [1] Year Limited Warranty: After obtaining a return authorization number, you return the equipment for repair. We will either repair or replace the faulty equipment for only the cost of shipping and handling (usually about $20).

Repairs required due to normal wear and tear, physical damage or electrical abuse will be made at a fair and reasonable charge. You must obtain an RMA before returning any items to us. Used equipment returned for repair will be assessed an additional charge. Click on the Services and Support link for details.

Warranty Exclusions

This warranty does not cover problems which result from improper installation, modifications, battery polarity reversal, improper operation, leaking batteries, excessive battery voltages, connections to 3rd party circuit boards, abuse, accidents, or acts of God such as excessive heat, floods, damage caused by exposure to moisture and rain, lightning, earthquakes, volcanic events, tidal waves or hurricanes. Normal wear and tear are also not covered. Items subject to wear and tear include battery clips, the removable antenna, antenna mounts, and the speed control.

Leaky Batteries Will Destroy A Throttle

Always remove batteries from an unused throttle. If the battery leaks on to the circuit board, the throttle will suffer damage that can not be repaired. The warranty does not cover leaky batteries.

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P.O. Box 835772 · Richardson, TX 75083-5772
Phone: 972.238.9966
email: ·